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Estou em uma face muito avançada e comprei um telefone novo como faço para não perder a minha conta as fases
Hi @olivia1908,
If your game was connected to Facebook or King account and you got a new phone, you can recover your progress by following these steps:
Log into the same Facebook or King account you previously used.
Check if your progress syncs after logging in. Your levels should be restored automatically.
If your Facebook account was deleted or no longer accessible, you’ll need to contact Player Support to recover your progress:
Open the game and tap on the Settings menu (gear icon ⚙️). Tap on the question mark (?) to open the Help Center. Choose the topic related to your issue. Scroll down and tap "Contact Us" at the bottom of the page. Fill out the form with details about your issue and submit it.
Let me know if you need help with any of these steps! 😊🍬
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…