Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I've completed the level twice, used gold, and it just freezes with fish generating forever and ever until I close the app! When I reopen it doesn't recognize it is a completed level and I cannot progress. Help!
Hello @lenaznap
I managed to pass this level by removing the frog from the conveyor belt and putting it near the bobbers. By doing this, the infinite generation of fish can be avoided.
Still, this level clearly has a glitch and doesn't work correctly with the new fish mechanic. I suggest you report this level to Player Support.
It's best to contact Support via the game app. Open the game and go to the settings menu (cogwheel icon). There tap the '?' icon, then select New Levels/Level Help. Choose any of the topics there and scroll down until you see 'Contact Us' at the bottom. You will receive an automated email at first. Reply to that email and explain your problem, include a screenshot if possible.
I wish I had an It seems like they have a What’s frustrating is the lives that we’ve wasted and money that has been used to purchase gold wasted they will probably never reimburse us. glitch. answer for the both of us. I will keep an eye out if I see anything else on this I will comment back.
I've been trying to repeat the level without using gold, keep using lives. Trying to avoid the position of the frog that creates unlimited fish doesn't break what I need to break to win LOL
I have had this happen as well but on a different level! Very upsetting since I used gold bars that I purchased just to lose them it’s very frustrating
New here? Sign in or create an account to join the fun.
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
Ads that start with scrolling green line across bottom and green OPEN rectangle "crash" most of the time. Only the green line ones have problem. Problem: ad plays, x appears top right corner. Click x , supposed to exit or go to next page of ad. Usually goes to ad's web page. When you try to return to candy crush , it stuck…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
how to retrieve my account using my user Id as my email doesn’t seem to work
There was an error rendering this rich post.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…