Game Purchase Glitch Cost Me the Competition

I had one move left and tried to buy an item to complete the level, but it didn’t work. I kept playing and still couldn’t pass the level, so I chose to watch ads to get five free moves. Even after that, I still didn’t succeed. I attempted to buy an item again, but the game wouldn’t allow it—when I clicked the purchase button, it just kept loading and never processed the transaction. As a result, I failed the level, lost all my progress in the competition to beat 99 opponents for gold, and lost my special color bomb.