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Error connecting

My game always error about connection but my net is good I don't know what to do

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https://community.king.com/en/candy-crush-saga/discussion/489725/error-connecting

Hey there. I'm sorry to hear you're experiencing connection issues. Could you please tell me which device you use to play, and if possible, send me a screenshot of the error message? Thanks in advance and have a great day!

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