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Hello @Janci🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the purchases in your game!
To get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️
If you have any other questions, please let me know by typing below in English, as this Community supports English language only for everybody to communicate and understand better🍫🍬🍫