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Hi David, thank you for writing us here at King Care. I have seen a lot of complaints here from the players regarding the number of moves for a specific level. I have created a list of these complaints and forward this to a King Admin who then forwards it to the studio. I will add your message to the list.
Yes there are only 12 moves in level 363 even though all the videos show 30 moves. The best way to get through level 363 is by combining two colour bombs as early as possible. After this try using the stripped and wrapped candy combination and that is the only way to get through. Since there are only 4 different colours of candy it is easy to make striped candy and the candy wrapper. This might take you many tries as making colour bombs is not always easy. Good luck!