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Used Google points and didn't receive it in game

Anijoelle
Anijoelle Posts: 28

Level 3

edited 4:19AM in Discussions

I had over a 1000 points on Google so I decided to use it to buy the 19.99 bundle on candy crush saga. The game wasn't loading after I purchased. So I closed out and came back and they never gave me my bundle. But Google says that I used the 1000 points. So who do I talk to for a refund??

As you can see in the image, I used my points.

Comments

  • Anijoelle
    Anijoelle Posts: 28

    Level 3

    Here's what it looks like in game. Only 53 gold? Where's my 100 extra plus and the boosters I'm supposed to receive and play time?? Like that was a waste of my points that took me time to even gather.

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