Candy Crush Saga

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Retrieving my progress error

hi all,

I’ve returned to add the iOS app to my phone and tried to link to my Facebook account (I can log into to the game via Facebook and play via edge browser on my laptop), but I am getting this error screen when the app goes to authenticate my request.

any ideas what I need to do to allow it to recognise me

Accepted answers

All comments

hi, yes, my permissions are set to allow as I’m able to play via my Facebook account on my laptop

https://community.king.com/en/candy-crush-saga/discussion/490869/retrieving-my-progress-error

Hello @BlakeDT🤗 A Warm Welcome to the King Community!

I am sorry to know that you are experiencing a glitch in your game!

Just for my clarification… did you check the "App permissions" settings to make sure that nothing is restricting for the App to work?

Are you getting this👇pop-up after you click on "continue"?

Please reply back by typing below to let me know🍫🍬🍫

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/490869/retrieving-my-progress-error

Hello @BlakeDT🤗 A Warm Welcome to the King Community!

I am sorry to know that you are experiencing a glitch in your game!

Just for my clarification… did you check the "App permissions" settings to make sure that nothing is restricting for the App to work?

Are you getting this👇pop-up after you click on "continue"?

Please reply back by typing below to let me know🍫🍬🍫

hi, yes, my permissions are set to allow as I’m able to play via my Facebook account on my laptop

Welcome! 👋

New here? Sign in or create an account to join the fun.

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