Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Tries to play an earlier level every time!

Nickki71

Screenshot_20250321_214513_Candy Crush Saga.jpg

Screenshot_20250321_214410_Candy Crush Saga.jpg

I am on level 15083 (image 1)

Every time I start the game or it goes to play the next level it takes me back to 13006 (image 2)

It's driving me crazy scrolling for minutes up to level 15083 every time. Why is it doing this?

I moved to Samsung s24fe from an s20fe and all dara transferred fine, but I've tried relogin, using Google games hub, syncing etc. It knows it's the same account as shows I completed level 15082 and will let me play 15083 when I scroll up to it.

Any ideas?

Welcome! 👋

Comments

Peaches12

https://community.king.com/en/candy-crush-saga/discussion/comment/3291894#Comment_3291894

If that didn't work, then you will probably need to contact support. Click on the pink cog at the top right in your game, click the ?, click technical issues and choose the topic that fits best, click Contact Us at the bottom of the page, fill in the form and provide details of the problem. King will send an automated reply. If their suggestions don't fix the problem then you need to reply to this email and hopefully you will get help from a real person from King. Good luck.

Nickki71

https://community.king.com/en/candy-crush-saga/discussion/comment/3291854#Comment_3291854

Thanks for the advice. Just tried it and passed level 13006 and clicked for next level and it got me to play 13006 again. It just wants to repeat that level non stop. Very weird!

Peaches12

https://community.king.com/en/candy-crush-saga/discussion/491234/tries-to-play-an-earlier-level-every-time

Have you tried replaying 13006? It may be that the game didn't register that you beat that level. It doesn't matter if you win or lose the level. Looking at your screenshot, if you replay 13006, it may make you play 13007 since it doesn't have any stars. Then, hopefully, it will take you to the correct level if you close and reopen the game.

Comments

Peaches12

https://community.king.com/en/candy-crush-saga/discussion/comment/3291894#Comment_3291894

Nickki71

https://community.king.com/en/candy-crush-saga/discussion/comment/3291854#Comment_3291854

Thanks for the advice. Just tried it and passed level 13006 and clicked for next level and it got me to play 13006 again. It just wants to repeat that level non stop. Very weird!

Peaches12

https://community.king.com/en/candy-crush-saga/discussion/491234/tries-to-play-an-earlier-level-every-time

Recent Announcements

🎉Let's wish a Very Happy Birthday to those CCS Players Born in December🎂
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
🎁✨ Your Candy Unwrapped is here ✨🎁
Your 2025 Candy Crush Saga year has officially been unwrapped 🙌 Starting today, you’ll see the special Candy Unwrapped widget in your Saga map. Tap the Unwrapped widget to open your own year in review and enjoy a fun look back at the levels you crushed, the candies you matched and the little victories that made your year…

Quick Links

🏠 Home

🎉Let's wish a Very Happy Birthday to those CCS Players Born in December🎂
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
❄️🍬 Winter Season in Candy Crush is Here 🍬❄️
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…

Active Discussions

Refund my money or buyes gold bars and other purchase
RRequeting you to help on purschaae
🎉Let's wish a Very Happy Birthday to those CCS Players Born in December🎂
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💡 IDEA 💡 Ability to opt out of event pop ups
as i've played the game throughout my life, there slowly has been more and more pop ups after you open the game or after a level, to the point where it takes 2 minutes to get through all of them. i think it would be a good idea to have a section in the settings where you can toggle what races/events pop up so that it's…
Hit a wall of impossible levels and used up all your gold and boosters? What to do.
(edit October 2025) If you are a long standing player of Candy Crush like me and find that you have hit a wall with level after level impossible to pass, then that is probably because you have hit a wall deliberately put in the game to make long standing players spend all their saved up gold bars and boosters. The worst…
Where’s my past games and record
I accidentally deleted my Canndt crush saga, couldn’t retrieve it, downloaded a new App but now they are starting me from the beginning. Where has my record gone?

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.