Why can't I use gold bars?

Question

The option to use gold bars is available but will not allow me to select to continue the round. Why is this

QueenB · Answer

https://community.king.com/en/candy-crush-saga/discussion/491852/why-cant-i-use-gold-bars

Hi and welcome to the community Begonia0906,

Just to clarify:

* Are you seeing the option to use Gold Bars, but the "Continue" button isn’t responding?
* Or does the game freeze or crash when you try to use them?
* Are you connected to a stable internet connection when this happens?

It would be super helpful if you could let us know what device you're playing on (Android, iOS, etc.) and if possible, share a screenshot or screen recording of the issue.

In the meantime, you can also try these quick steps:

Restart the game
Check for updates in your app store
Clear cache (if you’re on Android)
Switch to Wi-Fi if you’re on mobile data

Let us know and we’ll do our best to help!