Candy Crush Saga

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Not receiving rewards even though it shows up that I got one

My original app was deleted so I had to start over in terms of rewards. I've played a few levels now and even though it shows I got the boosters, it is not adding up in my backpack. Please advise.

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eatandsage

Hi - Yes I mean Candy Crush. You know how when you complete a level you get a reward. Those are not adding up. Like it says I got the reward, but when I start a new level it is not there. My game was deleted so I lost all of the things I had. I have to start over for rewards, but not level. Do you know if there's a way to get those back? Thank you.

PummyRaj

Hello @eatandsage! Welcome to the Farm Heroes Section of King Community

By any chance, are you referring to Candy Crush Saga game? I am just wondering because you said "the boosters are not adding to your backpack". And the "Backpack" icon is available only in Candy Crush!

Please post back by tapping on "Type your Comment" box and tag me with @ and my name (without space in between) just like how I wrote your name, so that I can receive a notification about your reply.

Have a nice day & have fun in your game

MarkHawk

Hi there eatandsage! Welcome to the Farm Heroes community

Uhh - I haven't heard of any issues with the boosters not storing but will keep an eye out if other players are having the same issue.

It might be that the game didn't install correctly. If you have the option then please try a re-install first.

Are you playing on an iOS or Android device?