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Ola, estou com problemas na compra de ouro...pelo meu cartao e pix ( no cadastro na minha conta google), tem outra forma de comprar??
Hi @RafaellaLapienis 👋
Thanks for your message! Sorry to hear you're having trouble with your purchase using Pix and your Google account, that can definitely be frustrating.
This issue happens because some payment methods (like Pix), although accepted by Google, aren’t supported in our games. These methods often redirect you outside the game to complete the payment, and unfortunately, that can prevent the purchase from going through properly.
To avoid this, we recommend switching to a different payment method in your Google Play settings, such as a standard debit/credit card or a mobile wallet that completes the transaction directly in-game.
Here’s a helpful Google link if you’d like to manage your payment methods: 🔗 Update your Google Play payment method
Thanks again for your patience, and let us know if we can help with anything else ☺️
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
