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Hi!
I wanted to log in on my computer but it kept on saying that there was a wrong emailand password combination or something like that. Please I'd like to know what i can do to stop this error from appearing.
Hi Sinachiplayz, and welcome to the Community 😃
Sorry to hear you’re having trouble logging in. If you're seeing a message about a wrong email or password, here are a few things to try:
Double-check that there are no typos or extra spaces in your email or password Make sure you're logging in with the same method you used to create your account (e.g. email, Facebook, or Apple ID) If you forgot your password, you can try resetting it by clicking on "Forgot password?" on the login screen
If the problem continues, we recommend contacting Player Support so they can look into your account:
Let us know how it goes, and we’ll do our best to help!
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For a while now, when I try to log in to my game account with Facebook or my email, it gives me an error saying I'm offline, which is not the case. I've been online for a while and even used a filter breaker or VPN to make sure, but in all 3 cases it gives me an error saying I'm offline!!! Please solve my problem.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is there a point where you can watch ads to get boosters
I have seen all of my friends watch ads in their game when they are out of moves to clear the level but I don't receive any ad in my game, I've already checked all the settings, kindly help me I am badly stuck on a level.
Since early December I've not had any extra lives awarded , butterflies not collecting. Game just not working as it normally would. I've reinstalled the game 3 times. Please help
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
