Candy Crush Saga

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Comprei itens e não entraram

Eu efetuei uma compra do pacote de 5,49 e os itens não entraram.

Compra realizada através do pix 00020101021226740014br.gov.bcb.pix2552pix.ebanx.com/qr/v2/49F0E640781CB76006280197286E99D85204000053039865802BR5924Google Brasil Pagamentos6009SAO PAULO62070503***63049CF2

Favor verificar e liberar minha recompensa.

Screenshot_20250327_192619_Ita.jpg

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/492072/comprei-itens-e-nao-entraram

Hello @renatamarj🤗 A Warm Welcome to the King Community!

I am sorry to hear that you did not receive your purchased items into your game!

King will not be able to deal with this as PIX is a third party payment method. Hence, I would suggest you to contact Google Play Support and send them a complaint. You can use this link (click on the Green letters) —> Google Play support.

Thank you for understanding!

If you have further questions or to reply back, please type below🍫🍬🍫

kiara_wael

Hi and welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive and how to get that refunded or compensated Please check Here