No Bonus Recieved

hello @Denise_Brown you are warmly welcomed in the community.I understand your statement, Keep telling you, the King is working every second to improve the game. So we're all facing some problems but some different. The award is not available even though some events are running. These are not your game's problems, temporary bad luck. I hope you understand, so take a little patience.hopefully they will solve it. have a good day