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I've tapped the critter but it doesn't catch it! Why don't catch the critter!!!why?
Yes I am. I got to 5 and have hit the last one at least 6 time and has not given to me.
Hello @jennifer95341🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue with Critter Catch feature in your game!
After collecting the Butterfly, did you win the level? If we lose the level, the butterfly we caught will not be saved to our collection!
If that is not the case, can you please tell me which device you are using and the version you have right now, so that, I can report the issue to our Community In-charge team?
Please reply back by typing below🍫🍬🍫
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…