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How can I sync my game/progress between devices?
I do not use Facebook, just login from my I-pad/game center
Hi and Welcome to the King Community
Follow these steps to transfer your progress and you'll be back enjoying the game in no time. Let’s get started!
If this is the case, follow the simple steps below to save your progress before moving to your new device:
1. Open the game on your old device.
2. Back up your progress by connecting to Facebook or creating a King account. Here's how:
Option A: Create a King account:
Option B: Connect the game to your Facebook account:
3. Install the game on your new device.
4. Open the game on your new device, and log in:
Now you're good to go! All your game progress and Gold Bars should be transferred to your new device!
Connecting to Facebook or the Kingdom lets you to synchronize your progress with our game servers. ensuring that your progress and Gold Bars are transferred across all your devices.
If, for some reason, the progress and Gold Bars do not transfer, select Contact Us at the bottom of this page, and we will help you get them back.
Boosters, Extra Lives, and Extra Moves are saved locally on the device where you received them and are not stored on our servers. This means that, unlike Gold Bars and your level progress, they won't transfer across to your new device.
The good news is that if you still have access to the old device, everything will still be there! Why not head on back over and use up those Boosters to power through some levels before switching to your new device?
We never recommend storing too many free Boosters on your device; not only is there a chance they may be lost, but they can also affect gameplay.
We offer plenty of ways to get free Boosters every day, so there's no need to stockpile them. Put them to good use and have fun tackling those tricky levels!
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