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I have just completed level 9518 but the game is in an infinity loop. The green shapes fall endlessly. Is this a know issue please?
Thanks
Ben
This is a known issue. It's a matter of dispute whether this is a bug or intended by the game makers. You are supposed to remove the marmalade row by row, and avoid using color bombs (or combos) or setting off fish. Either of these can create a gap in the marmalade, potentially leading to an endless loop.
Below are a few previous reports on the issue:
ONE → TWO → THREE → FOUR
Unfortunately, the game makers seem to be uninterested in fixing their game, so it is unlikely that diagnostic information will be requested or any action taken.
Not a great answer. No root cause. No diagnostics requested. Close app and try again, which is not good enough
Hi and Welcome to the King Community
Thank you for report it . In the meantime please force close the Apps and Log in again
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
