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I have just completed level 9518 but the game is in an infinity loop. The green shapes fall endlessly. Is this a know issue please?
Thanks
Ben
This is a known issue. It's a matter of dispute whether this is a bug or intended by the game makers. You are supposed to remove the marmalade row by row, and avoid using color bombs (or combos) or setting off fish. Either of these can create a gap in the marmalade, potentially leading to an endless loop.
Below are a few previous reports on the issue:
ONE → TWO → THREE → FOUR
Unfortunately, the game makers seem to be uninterested in fixing their game, so it is unlikely that diagnostic information will be requested or any action taken.
Not a great answer. No root cause. No diagnostics requested. Close app and try again, which is not good enough
Hi and Welcome to the King Community
Thank you for report it . In the meantime please force close the Apps and Log in again
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