Candy Crush Saga

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Jogo apresenta muitas falhas

Na hora de ver os anúncios nunca aparece uma mensagem de falha de conexão. Mas quando estamos prestes a passar de fase, sempre acontece uma falha de conexão, falha de comunicação e acabo perdendo meu progresso. Estou perdendo dinheiro! Está com cheiro de golpe! Aí não adianta mandar recado genérico falando que lamentamos!

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/493905/jogo-apresenta-muitas-falhas

Hello and a Warm Welcome to the King Community @Wellingtoncardoso🤗

I am sorry to hear that you are experiencing a glitch in your game!

Can you please tell me which device you are using to play the game (make & model)? Which version of the App do you have right now? Can you please check how much free storage is there on your device memory?

Does this happen when you try to make a purchase or after receiving a purchase?

Do you see any error message when this issue occurs? If so, can you please post a screenshot of it, so that I can report to our Community In-charge? If they need any other details, I will get back to you.

To reply back, simply type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫

Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/493905/jogo-apresenta-muitas-falhas

Hello and a Warm Welcome to the King Community @Wellingtoncardoso🤗

I am sorry to hear that you are experiencing a glitch in your game!

Does this happen when you try to make a purchase or after receiving a purchase?

To reply back, simply type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫

Welcome! 👋

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Recent Announcements

🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…