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I qualified for the third round of all stars, but when I signed in, it took me back to my where daughter had saved and I lost all my progress. I had completed over 6000 levels and was wondering if there’s any way to retrieve my progress
tried that and had no success
Tried that success
Thank you for posting the map screenshot!
Can you click on that profile pic and check if it is showing your name or your daughter's?
If it is showing your daughter's name, can you please log out — close the App — shutdown the phone and turn it on after 5 minutes — reopen the App and log back into the game — check if the profile and level progress appears correctly!
I will check back with you tomorrow🍫🍬🍫
that is my daughter‘s avatar mine was a frog
Thank you for replying back @KittyKhaos🤗
Can you please open the game and see whose profile pic do you see at your current level/at the top of the game map (where we check inventory)?
Also, can you post a screenshot of your game map?
To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
however no, we do not use the same devices. She uses her phone and I use mine.
she no longer plays. But yes, I believe we were on the same account. I believe when I signed in, it went back to where she left off.
Hello and a Warm Welcome to the King Community @KittyKhaos🤗
I am sorry to hear about the issue you are experiencing in your game!
About All Stars —> At present, the 1st round of Final Knockouts is going on and it will end on the 14th!
With regards to your game progress —> You will have to contact King Player Support team to assist with your lost game progress!
Just wondering… are you and your daughter using the same device to play the game? Which device are you using to play the game?
Please reply back by typing below 🍫🍬🍫
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
