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money taken out of my bank but no gold bars received
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You need to contact the company that holds your payment details for a refund. If this happens to you frequently I would suggest you do not make any more purchases in this game.
Again you have taken my money and no gold received.
Get it sorted, I want the gold or money back.
Hi there, If your purchase is missing, please reach out to our Player Support team with a screenshot of your payment receipts via game app or via https://soporto.king.com/ and our team will be able to assist you further. Have a nice day!
