Candy Crush Saga

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Missing boosters

When I buy the package "sweet bundle" I have 12 hrs of some boosters. However after I play about 2 hrs then leave for a while and come back a couple hrs later all my boosters time is gone. I should have it for 12 hrs. Why does this happen. I paid 19.99 for this and should have it the full 12 hrs. Am I missing something?

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Comments

For next time, you know, don't spend money on a game that doesn't take care of its customers and you'll avoid getting upset.

https://community.king.com/en/candy-crush-saga/discussion/496383/missing-boosters

The timed boosters count down along with the time set on the clock of your device. So if you play for two hours and then you leave the game for a long time it will not restart at that point you left, but continue to count down while the game is turned off. Timed boosters do not count down in real time, they go by the clock set on your device. The moment the clock changes beyond the time of expiry the timed boosters disappear and cannot be retrieved.

Hi 👋. Only support team can help in your case. On top next to contest you have ?support icon. Click on it and post your issue there. Some one from team will assist you.

Comments

For next time, you know, don't spend money on a game that doesn't take care of its customers and you'll avoid getting upset.

https://community.king.com/en/candy-crush-saga/discussion/496383/missing-boosters

The timed boosters count down along with the time set on the clock of your device. So if you play for two hours and then you leave the game for a long time it will not restart at that point you left, but continue to count down while the game is turned off. Timed boosters do not count down in real time, they go by the clock set on your device. The moment the clock changes beyond the time of expiry the timed boosters disappear and cannot be retrieved.

Hi 👋. Only support team can help in your case. On top next to contest you have ?support icon. Click on it and post your issue there. Some one from team will assist you.

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.