Candy Crush Saga

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No puedo comprar con mis lingotes de oro

Lucero25

Y tampoco me dan videos para seguir jugando

Screenshot_20250503-205416_Candy Crush Saga.jpg

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QueenB

Hi Lucero25, welcome to the Community 🌟

Thanks for sharing your message and the screenshot. If you're having trouble completing a purchase using your gold bars, please try the following steps:

Make sure your game app is fully updated to the latest version.
Restart your device and try again.
Double-check that your payment method details (linked to your app store) are up to date and valid.

If you’re still having trouble making purchases or if no money was deducted from your account, we recommend contacting your app store (Google Play Store or Apple iTunes) for further help. They handle the processing of purchases made in the game.

Let us know how it goes, and we’re here if you need anything else! 💛

Lucero25

No puedo hacer compras con mis lingotes de oro

Accepted answers

All comments

Lucero25

No puedo hacer compras con mis lingotes de oro

QueenB

Hi Lucero25, welcome to the Community 🌟

Thanks for sharing your message and the screenshot. If you're having trouble completing a purchase using your gold bars, please try the following steps:

Make sure your game app is fully updated to the latest version.
Restart your device and try again.
Double-check that your payment method details (linked to your app store) are up to date and valid.

Let us know how it goes, and we’re here if you need anything else! 💛