What happened if I tried to purchase a coins when my money was deducted and the coins was not credit

Question

The coin was not credited to me after purchase.. and the money was debited form my bank account

Techz_3712 · Answer

Hello! It seems like your payment went through (money left your account), but the game’s server failed to confirm or complete the transaction (no coins credited).

This could be due to:

* Internet connection interruption during payment confirmation
* A bug on the game’s server
* Delay in communication between app store (Google Play/App Store) and the game backend

✅ What You Should Do:

1. Wait a Few Minutes

Sometimes there is a delay, and the purchase credits automatically within 10–30 minutes.

2. Check Purchase History

* Google Play:

Open Google Play Store → Profile → Payments & subscriptions → Budget & history
* Apple App Store:

Settings → [your Apple ID] → Media & Purchases → View Account → Purchase History

3. Contact Support

King games have a “Help” or “Support” button inside the settings menu. Contact them for further advice.