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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
MMy Game crashed as I was about to make a 20 purchase and I lost all my progress..
Hi @Roseforyou and welcome to the Community!
I am sorry to hear that your game crashed when trying to make a purchase. To help with this I have sent 10 Gold Bars to your account.
I’d also like to give you a small suggestion to avoid this type of technical issue from happening again.
We strongly recommend having a stable and strong internet connection, making sure your game app is correctly updated to the latest version, and if you do occasionally purchase , then it’s always better to make sure you have sufficient Gold Bars before starting a level to avoid any potential issues purchasing them at the end which may cause this crash.
If you need to purchase the Gold Bars, occasional connection issues may prevent the purchase going through successfully. When you have come so close to finishing the level this can be greatly frustrating if you can't then use them.
So if you have the Gold Bars already ready and waiting in your account, the chances that you'll encounter an issue when buying become smaller.
Have a sweet day!
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Is there a game update available in the game and community?
1622 not clear
pls upgrade the software you are taking our precious time.
"I am at level 17,000 but lost my old email access, so I recover my lost progress ?
Candy Crush Ödüllü Reklam Gelmiyor
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…