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MMy Game crashed as I was about to make a 20 purchase and I lost all my progress..
Hi @Roseforyou and welcome to the Community!
I am sorry to hear that your game crashed when trying to make a purchase. To help with this I have sent 10 Gold Bars to your account.
I’d also like to give you a small suggestion to avoid this type of technical issue from happening again.
We strongly recommend having a stable and strong internet connection, making sure your game app is correctly updated to the latest version, and if you do occasionally purchase , then it’s always better to make sure you have sufficient Gold Bars before starting a level to avoid any potential issues purchasing them at the end which may cause this crash.
If you need to purchase the Gold Bars, occasional connection issues may prevent the purchase going through successfully. When you have come so close to finishing the level this can be greatly frustrating if you can't then use them.
So if you have the Gold Bars already ready and waiting in your account, the chances that you'll encounter an issue when buying become smaller.
Have a sweet day!
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للما العاب كاند
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is anyone else having problems with the new quests for the season pass? I have used UFOs to get through levels but these are not showing on my quests. Am finding the game so hard after level 17,000 and now it is virtually impossible to win any rewards!
Help center not active in candy crush saga player account. How to solve this . Is this a bug.
How do i want to buy a diamond ?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
