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why is my score not being updated
Hi there Jarpen101 and thanks for reaching out!
We'd love to help you with your score not updating, but could you please share a few more details so we can better understand the issue?
Is this happening in a specific event or mode (like Episode Race, Season Pass, etc.)? Are you playing on a mobile device or a PC? Is your game app updated to the latest version?
If possible, a screenshot of what you're seeing could also help us look into this faster.
Looking forward to your reply so we can get this sorted 😊
What score are you talking about? Please elaborate. Are you referring to your played levels? Gold bars? Chocolate box? Candy Royale? Top That? Another event?
why is my score not being updated properly?
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
