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why is my score not being updated
Hi there Jarpen101 and thanks for reaching out!
We'd love to help you with your score not updating, but could you please share a few more details so we can better understand the issue?
Is this happening in a specific event or mode (like Episode Race, Season Pass, etc.)? Are you playing on a mobile device or a PC? Is your game app updated to the latest version?
If possible, a screenshot of what you're seeing could also help us look into this faster.
Looking forward to your reply so we can get this sorted 😊
What score are you talking about? Please elaborate. Are you referring to your played levels? Gold bars? Chocolate box? Candy Royale? Top That? Another event?
why is my score not being updated properly?
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Hi I've completed level 21005 and would usually play the Star Tournament until Wednesday, but it's not available this week. Is this the same for everyone?
pls upgrade the software you are taking our precious time.
Hi, My mother is a massive Candy Crush fan so I thought I'd buy her some gold bars for Xmas. I just assumed (silly me) that there would be a sort of code thing I could input on the options screen. No. How do I go about sending her these points/gold bars.
GGold bar
I need add in my game
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
