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why is my score not being updated
Hi there Jarpen101 and thanks for reaching out!
We'd love to help you with your score not updating, but could you please share a few more details so we can better understand the issue?
Is this happening in a specific event or mode (like Episode Race, Season Pass, etc.)? Are you playing on a mobile device or a PC? Is your game app updated to the latest version?
If possible, a screenshot of what you're seeing could also help us look into this faster.
Looking forward to your reply so we can get this sorted 😊
What score are you talking about? Please elaborate. Are you referring to your played levels? Gold bars? Chocolate box? Candy Royale? Top That? Another event?
why is my score not being updated properly?
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks