Candy Crush Saga

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I want to report unfair play.

Imrich

Unfortunately, I don't know the player's name, only his YouTube channel, but it will be easy for the manager from King.

This player level 18424+18425

he didn't have a ufo booster because he had used them all before

The next level 18426 already has 33 UFO boosters.

Boosters were obtained by fraud

https://www.youtube.com/watch?v=SBffyTsUe8k

https://www.youtube.com/watch?v=f4Z-QBLQ_rI

https://www.youtube.com/watch?v=zjAjTl30yKI

To Ask Your Question:

Accepted answers

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/498494/i-want-to-report-unfair-play-but-to-whom

Hello @Imrich🤗 A Warm Welcome back to the King Community!

Thank you for reporting🙏

Let me inform this to our Community In-charge and get back to you!

All comments

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330378#Comment_3330378

No of course it's not fair! This has been complained about since 2021, so it's not new. Look at all those complaints in the "video ads not available" collection thread near the top of the Support page here. 2201 posts about ads at the latest count….

Jumpery

https://community.king.com/en/candy-crush-saga/discussion/comment/3330378#Comment_3330378

They don't have extra moves.
They've had more moves but levels have since been changed.

Imrich

Not everyone has the same opportunities.

I haven't had any ads before or after playing for a year. There are players on YouTube who still have ads and lots of extra moves. Is this fair or not?

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330254#Comment_3330254

Fair enough. Maybe he used Factory Frenzy. There are so many loopholes in the game and its events, it is laughable that anyone would want to chase so-called cheaters just for trying to get a few boosters without buying them. Those players who post on YouTube help others to understand the game better. The master of helpful videos in the past, Johnny Crush, used to have timed or 99+ boosters on his videos: The help he gave to players in understanding how to beat tricky levels was immeasurable and quite frankly neither I nor King give a sausage as to where those boosters came from that allowed him to run countless tests on these levels.

Why don't you investigate me instead? Try to read my posts and see if my Poppy or any of my test accounts are cheaters? If we try to understand the algorithms to work out how to help players pass levels we need boosters. Do you think I spend all my life savings trying to be helpful in this community?

King cheat players by so many ways, the way they manipulate our events and the game boards, in short the way they write the algorithms to try to control our games and our minds. Some of us want some control back into our games to continue to enjoy to play.

Players have these choices to play the game: Pay money, be bored out of your wits, quit playing or find a loophole.

Cheating only matters if we cheat against other players in live leaderboard contests!

(And no, the episode race, Candy Royale, Factory Frenzy and the weekly race are NOT live contests against other players)

Imrich

I asked him why he had 33 UFO boosters in level 18426, but none in level 18425.

If he answered my question, I bought it, then I don't care.

Imrich

https://community.king.com/en/candy-crush-saga/discussion/comment/3329803#Comment_3329803

This player confessed in the chat,

that he didn't buy the UFO booster, but he can get them in other ways.

He then deleted the chat on his YouTube channel.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/498494/i-want-to-report-unfair-play

Hi Imrich 😃

Thank you so much for taking the time to report this and for being so observant and proactive!

When it comes to what other players may or may not have, it can be tricky for us to investigate especially when it’s based on external content like YouTube, where we may not have direct access or full context. Players may have bought items, used saved-up boosters, or taken advantage of in-game offers that aren’t visible to others just as Christine suggested.

That being said, rest assured that the game team is constantly monitoring for suspicious activity. If any issues are detected on our end, appropriate action will be taken.

We know you’re coming from a place of care and dedication, and we’re grateful for it so please continue reporting anything that feels off 😉

Hope you have a Sweet day 🤗

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/498494/i-want-to-report-unfair-play

Hello @Imrich Really? You are now searching through YouTube channels to try and spot cheaters? Do you not realise how pointless and impossible this is? What do you know about this person? They might have spent money to buy some gold and then bought those UFOs with the gold between levels. How could you or King or anyone possibly check up on that? And why WOULD anyone want to check up on such a thing?!?

King well know that UFOs and Party poppers can be gained through glitches in the game. King KNOW this @Imrich . King don't care about such minor cheats because it does not cost them any money. King make a profit from players who do not know how to take advantage of the algorithms. Those who do know how to take advantage are tolerated by King so long as we don't tell others how to do it.

Imrich

Thanks for the answer, but I don't know what his in-game name is on Candy Crush Saga. I only know his YouTube channel name.

Gonzalo Plana YouTube .

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. King does not condone cheating and their team is always working on improving the games and finding ways to stop such behavior. If our in-game cheater detection system detects suspect game play, they will investigate it further. If cheating has occurred the player will be suspended.

Please reach out to our Player Support Team in order to report it!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/498494/i-want-to-report-unfair-play-but-to-whom

Hello @Imrich🤗 A Warm Welcome back to the King Community!

Thank you for reporting🙏

Let me inform this to our Community In-charge and get back to you!

Accepted answers

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/498494/i-want-to-report-unfair-play-but-to-whom

Hello @Imrich🤗 A Warm Welcome back to the King Community!

Thank you for reporting🙏

Let me inform this to our Community In-charge and get back to you!

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/498494/i-want-to-report-unfair-play-but-to-whom

Hello @Imrich🤗 A Warm Welcome back to the King Community!

Thank you for reporting🙏

Let me inform this to our Community In-charge and get back to you!

kiara_wael

Hi and Welcome to the King Community

Please reach out to our Player Support Team in order to report it!

Imrich

Thanks for the answer, but I don't know what his in-game name is on Candy Crush Saga. I only know his YouTube channel name.

Gonzalo Plana YouTube .

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/498494/i-want-to-report-unfair-play

QueenB

https://community.king.com/en/candy-crush-saga/discussion/498494/i-want-to-report-unfair-play

Hi Imrich 😃

Thank you so much for taking the time to report this and for being so observant and proactive!

That being said, rest assured that the game team is constantly monitoring for suspicious activity. If any issues are detected on our end, appropriate action will be taken.

We know you’re coming from a place of care and dedication, and we’re grateful for it so please continue reporting anything that feels off 😉

Hope you have a Sweet day 🤗

Imrich

https://community.king.com/en/candy-crush-saga/discussion/comment/3329803#Comment_3329803

This player confessed in the chat,

that he didn't buy the UFO booster, but he can get them in other ways.

He then deleted the chat on his YouTube channel.

Imrich

I asked him why he had 33 UFO boosters in level 18426, but none in level 18425.

If he answered my question, I bought it, then I don't care.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330254#Comment_3330254

Players have these choices to play the game: Pay money, be bored out of your wits, quit playing or find a loophole.

Cheating only matters if we cheat against other players in live leaderboard contests!

(And no, the episode race, Candy Royale, Factory Frenzy and the weekly race are NOT live contests against other players)

Imrich

Not everyone has the same opportunities.

I haven't had any ads before or after playing for a year. There are players on YouTube who still have ads and lots of extra moves. Is this fair or not?

Jumpery

https://community.king.com/en/candy-crush-saga/discussion/comment/3330378#Comment_3330378

They don't have extra moves.
They've had more moves but levels have since been changed.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330378#Comment_3330378

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