Candy Crush Saga

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🍬 Help shape the future of Candy – Take our quick survey!

Hey Community, We’d love your help 😄

We’re working on a new survey and would love to get your input before we launch it more widely.

Your thoughts and experiences are super important to us so not only do we want to hear what you have to say, but we also want to make sure the questions we’re asking on the survey truly make sense and feel relevant to you.

👉 [Click here to take the survey]

It’s short and sweet, takes around 5 minutes, and your feedback will help shape future improvements for all players!

Once you’ve taken the survey, please let us know what you think by replying right here in the comments below.

Was anything confusing?

Did you enjoy it?

Is there something you’d add or change? We’re all ears 😉

As always, thanks for sharing your honest thoughts and feedback with us 🙏

Welcome! 👋

Comments

rebelchild

Thank you for including our input

BubblegumChocolate99

Annoying

whatsurname

The survey was easy to understand and quick. But it didn't pertain to me because I no longer play candy crush.

Elviramartinez_61

Voted

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330981#Comment_3330981

.We can't help you here with that but contact Player Support through the link below and also contact Apple or Google or Facebook, whichever holds you payment details, to request a refund for purchases not received.

https://soporto.king.com/contact

Techz_3712

It was kinda good for me. Thanks for the survey, sometimes some questions are unclear, but I still got it. Love Yeti and Tiffi so much! 😉

neressa

Hello,
I bought diamonds to unlock the piggy bank, I paid 8.50 and I didn't receive it, can you help me?

aljoem

https://community.king.com/en/candy-crush-saga/discussion/498574/help-shape-the-future-of-candy-take-our-quick-survey

hard for me to understand how to play

juliehadermann

love To be On that game not loud hateme

steventseng

Completed survey and poll

zeus77

Huh "better understand who our players are" hmm I mean the same players who King don't care about.

Carol-38

Yes it was clear and easy to understand but quite repetitive. Thanks for the 150 gold bars for completing it 😂 Before anyone replies, that was just one of my silly jokes.

KingShuvo

Candy Crush Saga

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330145#Comment_3330145

I answered you in my post above.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330139#Comment_3330139

I am afraid other players cannot help you pass these particular levels as they are part of a special event, so we cannot check them out for other players. I would suggest you play the first moves as suggested by the game and then try to make special candies wherever you see the chance and combos of special candies (colour bomb + wrap or stripe, wrapped + striped) where you get the chance. Often these boards will be impossible to pass without boosters, so if you are just one leaf short use a lollipop hammer. Or wait until the game offers you enough extra moves to pass by paying 10 gold. As a last resort you could play a UFO near the end when there are only few leaves left. A free UFO can be gained through SeasonPass by replaying easy old levels.

KiwiBird97

https://community.king.com/en/candy-crush-saga/discussion/comment/3330217#Comment_3330217

If this chat feature was in All Stars or in any other tournament, I would be much happier to stay updated on what other players are doing.

Rupi_pan

Nice

penken

https://community.king.com/en/candy-crush-saga/discussion/comment/3330108#Comment_3330108

I just want them to bring back the chat feature in Bake A Cake! I am still miffed with King over this! I don’t play as often and I miss checking in with my team!

Courtney1990

Cool

Creative_Elsa

I did this survey very early this morning in the Soda community. I found it to be very confusing because I was expecting it to be asking us about the game. I had to reread each question on that first page a couple of times before I could even think of which might refer to me. I'd like to know how they will be able to make any decision from the handful that respond here and in Soda. Considering how many players play these games vs how many come to this community vs how many will understand and complete the survey, how do they think they will get a clear understanding of the players and how they like to spend their time, or what motivates them to relax or play.

I'm sorry that I'm feeling negative but I've been around here for enough years and maybe they should have thrown in a question like: do you work? Many community members work, take care of a family and more? What could or would motivate them to relax?

It makes more sense to send out surveys about that studio's game and ask for feedback on a specific event with that 1-10 response. I suggested in Soda that they bring back the Zoom where the studio can show new things that are being planned and have those attending offer feedback. Personally I've stepped back from this game because I like to play the game but I am not a competitive person so playing an event where I have to make the top 3 so that I can participate in the next part is no fun for me! Granted that I'm a minority but how many players might be turned off because they can't make the top 3?

I totally agree with what @PummyRaj wrote! I don't see the point of this survey because they will never get enough data to know how to move forward.

So my suggestion is ………………. game related surveys, player feedback and Zoom!

Comments

rebelchild

Thank you for including our input

BubblegumChocolate99

Annoying

whatsurname

The survey was easy to understand and quick. But it didn't pertain to me because I no longer play candy crush.

Elviramartinez_61

Voted

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330981#Comment_3330981

https://soporto.king.com/contact

Techz_3712

It was kinda good for me. Thanks for the survey, sometimes some questions are unclear, but I still got it. Love Yeti and Tiffi so much! 😉

neressa

Hello,
I bought diamonds to unlock the piggy bank, I paid 8.50 and I didn't receive it, can you help me?

aljoem

https://community.king.com/en/candy-crush-saga/discussion/498574/help-shape-the-future-of-candy-take-our-quick-survey

hard for me to understand how to play

juliehadermann

love To be On that game not loud hateme

steventseng

Completed survey and poll

zeus77

Huh "better understand who our players are" hmm I mean the same players who King don't care about.

Carol-38

Yes it was clear and easy to understand but quite repetitive. Thanks for the 150 gold bars for completing it 😂 Before anyone replies, that was just one of my silly jokes.

KingShuvo

Candy Crush Saga

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330145#Comment_3330145

I answered you in my post above.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3330139#Comment_3330139

KiwiBird97

https://community.king.com/en/candy-crush-saga/discussion/comment/3330217#Comment_3330217

If this chat feature was in All Stars or in any other tournament, I would be much happier to stay updated on what other players are doing.

Rupi_pan

Nice

penken

https://community.king.com/en/candy-crush-saga/discussion/comment/3330108#Comment_3330108

I just want them to bring back the chat feature in Bake A Cake! I am still miffed with King over this! I don’t play as often and I miss checking in with my team!

Courtney1990

Cool

Creative_Elsa

I totally agree with what @PummyRaj wrote! I don't see the point of this survey because they will never get enough data to know how to move forward.

So my suggestion is ………………. game related surveys, player feedback and Zoom!

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.