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Why can’t I get ads and lives with from friends anymore?
Hi and welcome to the Community! 🤗
I am sorry to hear that the Ads are not showing up in your game, I will be happy to explain what is happening.
Please note that special events like the Ads are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.
However, events and features in our games can temporarily disappear when there is a connection issue during login. Normally, it comes back after you do one of the following:
01- Play one level
02- Close the app and restart your device
03- Check that you have a stable connection
Please note that these steps do not guarantee that the feature will return, and we are sadly unable to add features back manually. 😕
As for receiving fewer lives in your game! Let's try a few things to fix that:
Restart the Game
Check Your Connection
Update the Game
Log Out and Back In
In the meantime, please keep requesting lives from your friends so your requests appear in their mailboxes.
You can also check this article for further information:
I hope this helped! Have a sweet day! ⭐️
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My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
Why does I can not have extra move after watch ADs now ?
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
I had around 500 gold before i logged in with Apple then all the gold dissaperad. Pelase help
I can only access my game through my PC facebook account. My iphone & ipad, when I try to connect throught FB, only option is to link me in through a different facebook account that I had signed in for a group I am in & now the game will not forget this. I tried to send the link to myself to access it that way. And this is…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
