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Have you ever had ads in your game or have you never had them? If you've never had them, you need to wait and might just get them at some point. If you've had them at some point but not now: Have you purchased anything in-game like lives, moves, gold bars or boosters using real money or a giftcard before your ads were gone? If yes: your ads are gone. No one knows for how long. Sometimes forever, other people here got them back after half a year of not spending anything. If no: just wait. Some people got their ads back by waiting.
In any case: there is nothing you can actively do to get them (back).
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…