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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
when I'm playing the game, it goes back to my computers home by it's self, then i have to start the game over again and loss one of my turn's
Hey @jamescross are you using the Windows app version of the game as I recommended?
If that is the case, please Contact Support directly so that we can best further try to guide you.
@kevin talk to me james cross about my games still crashing. not being able to finish them…….
You need to tag @Kevin_ to get their attention, so I try to help by tagging for you. Hope it helps. Did you contact Support as suggested?
kevin my game si still crashing can't win a game. need your help,,,,,,,please do something!!!!!!!!!!!!!!!
Are you using the Windows app version now as I recommended?
If so, we will be happy to try to help further but could you please Contact Support directly so that we can best guide you.
on my home page, when i just start the game there is no to buy gold bar's, I need gold bar's. I can't buy anything, so help me. when I try to play the game I have to hit the left side of the mouse lot's of time to get one to move, and then I hit it so much and it goes back to my laptop home page and I have to start over, very very upsetting……….
Hey @jamescross, not at all! Once you download the windows app and access the game choose the option to login with Facebook and it should take you right into your level again.
I was playing and just got kick off……………………
will i lose my 6873 and start all over?
Hi @jamescross, I appreciate the additional information. In this case I will recommend that you use the Windows app version of the game as it should help with these crashing issues you are facing.
You can download the app by following this link: https://apps.microsoft.com/detail/9nblggh18846?hl=en-US&gl=US
as far as i know i'm playing from facebook, and i don't know how to use a window app. I don't know how to use any app's. I'm in the 6873 and i have lost all my game to many time to start over, once at 4897 and once at 3984 and it has cost me a great deal of money to get this far. I don't know what to do!!!!!!!!!!
Hi @jamescross and welcome to the Community!
I am sorry to hear that your game crashes taking you back to your computer's homes screen.
Could you please let me know if you are playing directly from Facebook or using the Windows app?
If you are playing directly from Facebook, can you please try to use the app version of the game and see if the issue persists.
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AMy ad free move off
I've got to level 10054 and have been stuck on it for days, I cannot move I have tried nearly everything. Does anyone have any suggestions without my having to send £80 on bonuses?
Realizei uma compra ontem, já realizei todos os processos e mesmo assim não recebi.
were can I play the game
how to pass level 18332 and you guys stop the booster and the extra moves and my son ahead of me in the game and he still gets the extra move and boosters
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
