Where did all my boosters go?

Question

I can't even count all the boosters I was awarded, but after losing lives and coming back now I do t seem to have any

QueenB · Answer

https://community.king.com/en/candy-crush-saga/discussion/500030/where-did-all-my-boosters-go

Hi there and welcome to the Community 👋

Thanks for reaching out but I'm sorry to hear your boosters are missing, that doesn’t sound fun at all.

Could you help us out with a bit more info so we can look into this?

* Are you playing on mobile or another device?
* Were you logged into your account when the boosters disappeared?
* Have you recently updated or reinstalled the game app?
* Were these boosters from a feature (like the Daily Bonus, events, etc.) or ones you had earned or purchased?

If you’re connected to the game with a King or Facebook account, your progress should be safe, but unfortunately boosters aren’t saved to your account and are stored on your device.

Let us know a little more so we can help point you in the right direction 😊

kiara_wael · Answer

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can take a look in your game.

You can also email them from here:

https://soporto.king.com/contact