Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
See this why I lost the level?
Sign in or register to leave a comment and join the conversation.
Hi @PriyeshKumar and welcome to the Community!
I am sorry to hear that you had trouble with this level at there was still a possible match to win the level.
We usually recommend these steps to make sure that nothing is wrong or broken in your game affecting this level:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
Also I have added some items to your account to help with this setback.
Have a sweet day!
