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I won the episode race today. I won 25 gild bars. I watched ad and gained 15 extra gold bars. But when i clicked claim button the status of my total gold bars got decreased. Can someone please check the history and correct this error for me
Hi my friend sorry to hear that
can you share your ticket number and I can pass it on to our team 💓
No I have not used them for extra move. I won the race and got 25 bars plus extra 15 for watching the ad. So my total should exceed 3000. It becomes 2119. Next day automatically it becomes 2116. You can't use 3 bars for anything. Something went wrong.
Hi. Do you remember using gold bars for extra moves while playing an episode race. Normally we pay gold for extra moves(sometimes ads). If your used gold bars for extra moves they deduct it.
Tried contacting support team. No luck. They misunderstood my request. I lost gold bars and want them back. Pls help
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
