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My gold bars have decreased
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shanezehra
Posts: 8
Level 2
in Support
I won the episode race today. I won 25 gild bars. I watched ad and gained 15 extra gold bars. But when i clicked claim button the status of my total gold bars got decreased. Can someone please check the history and correct this error for me
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Answers
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Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
You can also email them from here:
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Tried contacting support team. No luck. They misunderstood my request. I lost gold bars and want them back. Pls help
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Hi. Do you remember using gold bars for extra moves while playing an episode race. Normally we pay gold for extra moves(sometimes ads). If your used gold bars for extra moves they deduct it.
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No I have not used them for extra move. I won the race and got 25 bars plus extra 15 for watching the ad. So my total should exceed 3000. It becomes 2119. Next day automatically it becomes 2116. You can't use 3 bars for anything. Something went wrong.
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Hi my friend sorry to hear that
can you share your ticket number and I can pass it on to our team ๐
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