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Help
Day 11 and no response. Let's throw Instacart in to this mess.
Another question. How many times does someone have to report an ad before it is evaluated and dealt with?
Realized I spelled Rugiet wrong Rugiet, Nissan, Tik Tok, Shein, and Starbucks do not function properly. Can not receive any rewards from these ads. The ads then prohibit from gaining any other advancement rewards. I have been on the same level for days now. Not much fun playing Candy Crush Saga anymore. KING, WHAT AND WHERE ARE YOU. DO YOU NO LONGER SUPPORT CANDY CRUSH SAGA?
Looks like the only avenue I have is to keep posting everyday about my ads not completing either. 10 days now and no resolution. Please remove malfunctioning ads, Rociet, Nissan, Tik Tok, Starbucks, and Shein. Can't even get Sweet Cinema to add rewards when the same incomplete Rociet ad keeps coming up. Went from first to last to gain rewards race.
Your Star Bucks ad never completes and you don't get credit for watching ad, no boosters. The worst part is when you get the double boosters for 24 hours, you lose it immediately. KING, please fix it or delete ad.
Now in addition to Ruciet, Nissan, Shein, and Tik Tok, I am getting a blank ad. Doesn't allow any rewards.
Things are getting worse.
Any idea when you will fix these bad ads? Give me a timeline so I can quit wasting my time.
Just checked again. Rociet ad still screwing up. Lost several levels. Just remove all ads not working or fix them!!
Did all that. On android. Candy Crush Saga.
Hi @pizzaguy 👋 Thanks for letting us know! We’re sorry to hear that some ads aren’t granting rewards properly, that’s definitely frustrating.
Before we look into this further, could you please try a few quick troubleshooting steps to see if it helps?
If the issue continues after trying those steps, please let us know and we’ll look into it further for you. It would also be super helpful if you could share:
Thanks again for reporting this, and we’ll do our best to help 😊
Thank you for replying back and confirming @pizzaguy🤗
I will report this to our Community In-charge team, so that they can update the👉️ Main thread
Happens a lot. Had similar issues with Shein. Been stuck on the same level for several days.
Hello @pizzaguy🤗 Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
Does it happen often or just once or twice? There were many complaints about Shein, Starbucks, etc., but not the brands you have mentioned! Hence, making sure!
Please reply back by typing below🍫🍬🍫
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I'm trying to retrieve my progress on the Microsoft Store version of candy crush by logging in with my facebook information. I receive this error, even after authorizing the login attempt on the facebook website. How else can I login?
I have played Candy Crush and other games from King for many years now but I'm getting so tired of it now. It says that a Link is sent to my mail to verify my email but it was sent a while ago so the verification Link is expired and it says that I can get a new Link whenever I want in my King Account but there is no…
Hi!! My grandmother is on level 11xxx and she has all bonuses, she can play advertises and get more lives and I have only 5 lives and that's it. No challenges at all.. 😞
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
Why can't I get help to get a new verification link to veryfy my e mail? :( The old one is expired
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
