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My game doesn't load advert for me to get extra moves. What can be done about it?
Thank you for clarifying @Alimof!
Ads are still a testing feature! Hence, only the players that are added to the test groups will receive Ads for various functions (lives, boosters, extra moves, etc.,)! If you do not have the Ads, you might not have been added to the test group yet!
But, no need to worry! Please make sure to regularly update the game App as well as the software on your device, and also make sure that there is at least 2GB free space on your device to have enough room to receive any new features!
Other than that, there is nothing we can do as players😕
II don't even see the option to watch an ad as it is on other phones please
Hello @Alimof🤗 Welcome to the King Community!
I need a clarification please!
Are you not getting any advertisements in your game OR you get the option to watch the Ads, but when you try to watch, "Ads not available" pop-up will appear?
Please reply back by typing below🍫🍬🍫
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I'm trying to retrieve my progress on the Microsoft Store version of candy crush by logging in with my facebook information. I receive this error, even after authorizing the login attempt on the facebook website. How else can I login?
I have played Candy Crush and other games from King for many years now but I'm getting so tired of it now. It says that a Link is sent to my mail to verify my email but it was sent a while ago so the verification Link is expired and it says that I can get a new Link whenever I want in my King Account but there is no…
Hi!! My grandmother is on level 11xxx and she has all bonuses, she can play advertises and get more lives and I have only 5 lives and that's it. No challenges at all.. 😞
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
Why can't I get help to get a new verification link to veryfy my e mail? :( The old one is expired
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
