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Help
Day 11 and no response. Let's throw Instacart in to this mess.
Another question. How many times does someone have to report an ad before it is evaluated and dealt with?
Realized I spelled Rugiet wrong Rugiet, Nissan, Tik Tok, Shein, and Starbucks do not function properly. Can not receive any rewards from these ads. The ads then prohibit from gaining any other advancement rewards. I have been on the same level for days now. Not much fun playing Candy Crush Saga anymore. KING, WHAT AND WHERE ARE YOU. DO YOU NO LONGER SUPPORT CANDY CRUSH SAGA?
Looks like the only avenue I have is to keep posting everyday about my ads not completing either. 10 days now and no resolution. Please remove malfunctioning ads, Rociet, Nissan, Tik Tok, Starbucks, and Shein. Can't even get Sweet Cinema to add rewards when the same incomplete Rociet ad keeps coming up. Went from first to last to gain rewards race.
Your Star Bucks ad never completes and you don't get credit for watching ad, no boosters. The worst part is when you get the double boosters for 24 hours, you lose it immediately. KING, please fix it or delete ad.
Now in addition to Ruciet, Nissan, Shein, and Tik Tok, I am getting a blank ad. Doesn't allow any rewards.
Things are getting worse.
Any idea when you will fix these bad ads? Give me a timeline so I can quit wasting my time.
Just checked again. Rociet ad still screwing up. Lost several levels. Just remove all ads not working or fix them!!
Did all that. On android. Candy Crush Saga.
Hi @pizzaguy 👋 Thanks for letting us know! We’re sorry to hear that some ads aren’t granting rewards properly, that’s definitely frustrating.
Before we look into this further, could you please try a few quick troubleshooting steps to see if it helps?
If the issue continues after trying those steps, please let us know and we’ll look into it further for you. It would also be super helpful if you could share:
Thanks again for reporting this, and we’ll do our best to help 😊
Thank you for replying back and confirming @pizzaguy🤗
I will report this to our Community In-charge team, so that they can update the👉️ Main thread
Happens a lot. Had similar issues with Shein. Been stuck on the same level for several days.
Hello @pizzaguy🤗 Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
Does it happen often or just once or twice? There were many complaints about Shein, Starbucks, etc., but not the brands you have mentioned! Hence, making sure!
Please reply back by typing below🍫🍬🍫
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
