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After winning challenges it says "here's your gold bars" but I never get them.
Thank you
Hello again @Rlynne31🤗 Thank you for replying back!
I am very sorry to hear that the issue has been going on for a long time now😕
If you are talking about the initial email in which you were informed to go to the Community, that is just an automated message everybody receives after sending complaint!
Please ignore that and wait for an agent to contact you. It will usually take up to 3 days (72 hours)! If you did not hear back after 2 days, please send a reminder (through the automated email you have received) and inform them that you are still waiting for their assistance!
If nobody contacts you even after 72 hours, please post back here and let me know🙏
I have sent a complaint and I was directed to go here for help. This has been going on for months or maybe even a year.
Hello @Rlynne31🤗 Welcome to the King Community!
I am sorry to hear that you did not receive your Gold Bars reward in the game!
No need to share a screenshot! You will have to send a complaint to the King Player Support team and request to send your reward. If you are using a mobile device, you can send your complaint directly from the App.
If you need further assistance, please type below🍫🍬🍫
Can you share a screenshot?
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
