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This Factory Frenzy cannot connect to server…its been days.. Please fix!!
Its Gone … Thank You !😀
Hello @Rosebud1111🤗 My apologies for the delayed reply!
If rest of the game and other features are functional, then it could be a glitch with the Factory Frenzy itself!
Can you please provide a screenshot of that "connection error" message? Please include entire game map in the screenshot!
To add screenshot, tap on the 2nd icon located in bottom left corner of the comment box🍫🍬🍫
Im on the desk top… still says cannot connect to server… the rest of the game is fuctional… Ive deleted and uploaded 3 times… I'll just quit playing this game…😑
Desk Top
Have you tried to reboot your phone and app? :)
@PummyRaj
Hello @Rosebud1111🤗 Welcome to the King Community!
I am sorry to hear about the issue you are experiencing with Factory Frenzy!
If all other features (and other Apps) are working fine and there is no issue with your internet, I would suggest you to contact the King Player Support team directly from your device.
Please let me know if you need further assistance or have any other questions🍫🍬🍫
Hi @Rosebud1111 👋 Thanks for your message! Sorry to hear Factory Frenzy is acting up, that definitely shouldn’t be happening.
To help us understand better, could you please let us know:
Once we have a bit more detail, we’ll do our best to help you get back to the game 😊
Edit: Post moved from the Ideas board. Original comment no longer relevant.
FIX!!!
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