Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Won summer games, never got the gold bars

Hi,

I got first place in the summer games event and was supposed to get 200 gold bars. However, I only got a lollipop hammer, and it said to check back the next day to claim the gold bars. The next day the event was gone and there was nothing to claim. Is there a way to restore it?

Accepted answers

All comments

MJHOOK

I received 100 more gold bars yesterday. So that’s 200. See what happens in August.

MountainMom

In the Discussion section, @MannyFae offered the following explanation: "According to the <contest Terms & Conditions>, we were not entitled to any gold for June. We were supposed to receive 200 gold on July 1st, but 100 of them were paid in advance. Not sure why they did that." …and "In order to claim the half year's supply of Gold Bars, winners will need to log into the game monthly, between 1 July 2025 03.00am EDT/ 9:00 CET and 31 December 2025 03.00am EST/ 9:00 CET to claim 200 monthly Gold Bars."

KiwiBird97

Same for me. Something's gone wrong here.

Candy Crush Saga_2025-07-02-15-08-57.jpg

At the top, you could nearly see 619 Gold.

Candy Crush Saga_2025-07-02-15-09-50.jpg

After pressing Claim Now, it still shows 619 Gold instead of the expected 719.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3354852#Comment_3354852

I have reported, Christine🙏 (other thread as well, where you and Mannyfae have posted)!

MJHOOK

Update? Any news? I sure could use that gold right now.

Lindark

Hopefully they follow through and the event hasn’t disappeared forever!

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2771532#Comment_2771532

I haven't received mine yet either @PummyRaj Perhaps we could check when the gold is due to be added to our accounts, thanks.

MJHOOK

https://community.king.com/en/candy-crush-saga/discussion/comment/2771532#Comment_2771532

Same for me. I received 100 bars next day, but that’s it. Thought it was 200 first of the month. Player: HOOK

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/416972/won-summer-games-never-got-the-gold-bars

Hello @a__lexicon🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game with the Summer Game event prize!!

I know that there was an issue with the event and some players have missed their reward!! Let me check somethings and get back to you as soon as I can.

In the mean time, if you have any questions, please reply back by typing in the blank box given below to my comment.

Talk to you soon and have a great rest of the day🍫🍫

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Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/416972/won-summer-games-never-got-the-gold-bars

Hello @a__lexicon🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game with the Summer Game event prize!!

I know that there was an issue with the event and some players have missed their reward!! Let me check somethings and get back to you as soon as I can.

In the mean time, if you have any questions, please reply back by typing in the blank box given below to my comment.

Talk to you soon and have a great rest of the day🍫🍫

MJHOOK

https://community.king.com/en/candy-crush-saga/discussion/comment/2771532#Comment_2771532

Same for me. I received 100 bars next day, but that’s it. Thought it was 200 first of the month. Player: HOOK

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2771532#Comment_2771532

I haven't received mine yet either @PummyRaj Perhaps we could check when the gold is due to be added to our accounts, thanks.

Lindark

Hopefully they follow through and the event hasn’t disappeared forever!

MJHOOK

Update? Any news? I sure could use that gold right now.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3354852#Comment_3354852

I have reported, Christine🙏 (other thread as well, where you and Mannyfae have posted)!

KiwiBird97

Same for me. Something's gone wrong here.

At the top, you could nearly see 619 Gold.

After pressing Claim Now, it still shows 619 Gold instead of the expected 719.

MountainMom

MJHOOK

I received 100 more gold bars yesterday. So that’s 200. See what happens in August.

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
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Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
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Off-Topic
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