Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I cant retrive my progress on my new devise

Hey, I got new phone and when I tried to log in to my account it looks like it made new on and not connected to old account , I have tried to redo it but it didn't worked

my old original Id is 13321347364- on level 15178

the new id it gave me is 8444595315

Can you please help me with the issue

Accepted answers

All comments

yes

Have you tried to retrieve your password or sign in with your email address?

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Accepted answers

All comments

Have you tried to retrieve your password or sign in with your email address?

yes

Niveles más difíciles
se dieron cuenta que los niveles se volvieron más difíciles e ilógicos? Nos están saboteando de la manera más descarada para que compremos lingotes, no cumplen los tiempos que indican los regalos y cuando pedimos vidas no nos llegan pero si nos llegan las de los demás, ya estoy pensando desinstalar el juego, se volvió muy…
It’s not working.
candy rush saga is not open
How to earn money playing Candy crush
Good day people. How can I turn playing Candy crush into money making?
App store
My app store won't open
Games
Where are the games listed?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…