Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Faebook Login Not Working in Windows 10 App (Browser Not Supported Message)

Hi team,

After the latest changes to Facebook login, I’m no longer able to sign into my Candy Crush Saga account via the Windows 10 app. After entering my email and password, I get a message saying:

“This browser is not supported. Tap to use a supported browser (Chrome, Firefox, Edge).”

It looks like the app is using an outdated embedded browser that Facebook no longer supports. Because of this, I can’t log in to sync my progress or access my saved game.

I'm currently on level 10,200+ and have been playing for years. Starting over is not an option for me — I really need access to my saved progress.

Please let me know if there’s a fix or workaround planned, or if I should expect to use mobile only from now on. I’m happy to provide screenshots or logs if needed.

Thanks in advance!

JosephReidNZ

Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/503038/faebook-login-not-working-in-windows-10-app-browser-not-supported-message

Hello @JosephReidNZ🤗 Hearty Welcome back to the King Community!

I am sorry to hear about the issue you are experiencing on Windows10 App!

This is a known issue and you are not alone! The Candy team is aware about this issue and are looking into it.

The only workaround we have to continue the game on Windows10 App is through a King account! Do you already have a King account? If not, you can create an account now, but I recommend a mobile device please. As Windows10 App is having issues with that as well!

Please let me know if you have any questions or need further assistance🍫🍬🍫

Welcome! 👋

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