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Tried to change outlook email address to a gmail. Result was being locked out of years of progress.
Has anyone experienced this issue
Thanks
You are unable to retrieve your account one either email address?
Hello @Bubb1988🤗 Welcome to the King Community!
I am sorry to hear about the issue you are experiencing with the progress in your game!
If you can contact King Player Support team, they will be able to assist you with restoring your game progress. You can do this from your game App itself!
Please let me know if you need further assistance with sending complaint.
Reply back by typing below🍫🍬🍫
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…