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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
cna you please help me get back my levels I was on 6540 I think MY ID # is 1007885204
Hello @sherylannteves🤗 Welcome to the King Community!
Just wondering and for my clarification…. were you on level # 6540 but, finding yourself at #6456?
Is that what you were referring to when you asked to "get back your level progress"?
As our Community In-charge mentioned above, the more details you provide, the better assistance we can be!
To reply back, please type below. If you have any screenshots to share, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
Your progress may already be linked to a King account, so you could try logging in with your email address.
Hi @sherylannteves 👋 Welcome to the Community!
Thanks for sharing your ID… based on that, it looks like your progress is safely backed up, and you’re actually on level 6456 😊
What exactly happened? (Did you switch devices, reinstall the app, or change accounts?)
Once we have a bit more detail, we can guide you to get your progress back up and running 💪
Looking forward to your reply!
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
You can also email them from here:
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"I am at level 17,000 but lost my old email access, so I recover my lost progress ?
How can I use my Candy Crush Saga to make money real cash?
pls upgrade the software you are taking our precious time.
yes I need to ask question about my game Candy Crush I am on level 4 84 and I need to delete that because the other phone I got I am on level 1190 I really need to keep this I am so far up there so I will delete one of them and that's level 484 thank you for your support
AMy ad free move off
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…