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the fish don't destroy the jelly on the top line and stay below so no way to finish the level !! any one else had the same bug?
Fishes do not always listen. Hopefuls they fix this one day!
Hello @Ushma🤗 Welcome to the King Community!
I am sorry to hear that you have reinstalled your game because of the glitch in level # 17874!!
This issue was reported to the Candy Studio team and it is being looked at. Please check the main thread where we are compiling all complaints —> HERE!
If you can provide your game ID number, I will be able to send it to our Community In-charge team. Please use —> THIS Link👈 to find your ID number.
To reply back and/or if you have any other questions, please type below🍫🍬🍫
fishes don’t move on top of the board to release gummies. Uninstalled reinstalled twice. Switched off many times
Hello @loridee920🤗 Welcome to the King Community!
I will pass on your game ID number to our Community In-charge!
Hope you read the comment (in Blue background) above to yours! The Kingsters are off for the weekend! Hence, please be patient and wait till Tuesday (or so) for the issue to be fixed 🙏
Id 1696137192
Level 17874 isn’t working, the fish aren’t breaking the ice so I can’t complete this level. Help please
Level 17874 is not working, the fish won’t break the ice so I can’t complete the level. Help please
Hi there. There are many reports about this issue here:
I suggest you join this thread and read the answer by QueenB the Community Manager there.
Help fix game 17874
Hi everyone, 👋
Thanks so much for sharing your feedback and screenshots about level 17874 and really appreciate the details and your patience!
I’ve passed this onto the team so they can investigate. Since it's Friday, we might not hear back until early next week, but I promise I’ll keep you posted as soon as I have any news to share.
In the meantime, if you notice anything new or want to add more info, feel free to drop it here 😊
Thanks again and hang in there 💪
1677841524
Level 17874 is bugged for me, fish dont go above the line.
Please help
User ID: 1653536225
Thanks for any help.
User ID: 3938058679
Screenshot shows lower board cleared and the fish still going for the bottom.
Thanks for the quick response! I tried closing the app and restarting phone but unfortunately it didn't help. Thanks for the assist!!
Thank you for providing the needed details @Gamble3🤗
I will pass these on to our Community In-charge!
Thx for the quick response!
7663342945
Hello @Gamble3🤗 Welcome back to the King Community!
I am sorry to hear that you are experiencing a glitch with the level!
As you might have noticed that our Community Manager is asking for more details about the issue you are experiencing! I am thinking the glitch is affecting only new players as I went back to replay the level. It worked fine and the fish were releasing the Gummy Dragons from the blocker!
(1) Can you please post a screenshot as soon as you open the level?
(2) Also, please follow —> This LINK👈 to find your game ID number and post it here!
Am i missing something or does level 17874 have a bug? Once the blocks are clear, shouldn't the fish clear the spinks? They are not.
Thanks so much for tagging me, @christinewupp
It does sound like there may be different versions of the level out there, which could explain why some players are seeing this issue while others aren’t.
If anyone experiencing the bug could please share a screenshot of the level and your game ID, I’ll be happy to pass that on to the team so they can take a closer look. That’ll help us understand exactly what’s going on here.
Thanks 🙏
This seems to be bug that affects a certain test group of players, unfortunately, because if it was all players King would be inundated by complaints by now. (Also I've tested the level and for me it's fine)
I wonder if @QueenB you could look into this.
It might help if anyone here with this bug could post your player ID so the experts can look specifically into your games.
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Hello @fabriciou06 This does seem odd. I've just played the level and got to this stage, when all the frosting and sugar coats below are cleared:
From this point onwards every single fish I create goes for the sugar coats at the top. Is your game different?
Try rebooting your game and phone and trying again, it should be passable.
Yes I have the same bug
Hello @RowCrusher🤗 Welcome to the King Community!
How does your game board looks? Is it the same as @christinewupp shared above or different?
If it is different, can you please share a screenshot?
To post screenshot, tap on the 2nd icon located in bottom left corner of the comment box🍫🍬🍫
Me, too. Fish will not go to top even after clearing all the sugar below. Fish just randomly hits some useless candy, never at the top. Rebooting game AND phone did not work.
iOS v. 18.5
same here :-(
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
