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cna you please help me get back my levels I was on 6540 I think MY ID # is 1007885204
Hello @sherylannteves🤗 Welcome to the King Community!
Just wondering and for my clarification…. were you on level # 6540 but, finding yourself at #6456?
Is that what you were referring to when you asked to "get back your level progress"?
As our Community In-charge mentioned above, the more details you provide, the better assistance we can be!
To reply back, please type below. If you have any screenshots to share, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
Your progress may already be linked to a King account, so you could try logging in with your email address.
Hi @sherylannteves 👋 Welcome to the Community!
Thanks for sharing your ID… based on that, it looks like your progress is safely backed up, and you’re actually on level 6456 😊
What exactly happened? (Did you switch devices, reinstall the app, or change accounts?)
Once we have a bit more detail, we can guide you to get your progress back up and running 💪
Looking forward to your reply!
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
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The game has crashed on me several times in the last couple weeks. The first time it was acknowledged by the system and I was given … something? I don’t remember what, coins or boosters. Probably boosters. Well anyway, 4 times it has frozen and needed to be restarted after I used coins to continue after “losing” on a…
Ssomeone please explain how do you get pass a level that has over 25 things to knock out, BUT you only get 3 moves???? The ONLY way is to continue using gold bars. What a joke!!!!
My app keeps on freezing on a light purple screen after playing a game, my booster wheel has never worked and I am unable to click on people’s profiles. And this is all after uninstalling and reinstalling and making sure everything is updated.
Everytime I get the pink candy that roles they won't give it to me
Thinking about quitting the game as I am more then a week on level 18031 which is impossible to take. Anybody tips before i quit?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…