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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Do I haveDo I have to info to collect rewards
Let us know if you need any more information Jessie :)
Personally @PummyRaj , since you are asking me, I suspect this is one of the people who mistakenly think this game pays out money. There is nothing in Candy Crush I know of that this question could relate to. We'd need to wait to hear if there is a reply from jessiegirl.
Hello Jessie, for Candy Crush Saga the only information you have to provide is a username and a password. You need to create an account in order to save your game. If you don't want to save your game you don't have to create an account, but if you don't then you are at risk of losing all of your game progress if something goes wrong with your device.
You do not need to create an account to receive any of the games' rewards.
You might be asking about the Date of Birth pop-up that sometimes appears in our games. If this is what you are asking about then yes you do have to complete the information to carry on playing, but you don't have to input your actual date of birth.
@christinewupp and @Alienscar🤗
Any thoughts?
Hello @jessiegirl🤗 Welcome to the King Community!
Are you playing Candy Crush Saga? If so, which reward are you trying to collect? Were you asked to enter your info somewhere? Which info is it asking for you to enter?
I have not seen Candy Crush Saga asking for our personal details anywhere - unless you want to add the details to your "Player card"!!
If you can provide more details, and also share a screenshot of where you are being asked to enter your details, we would be able to assist you better!
Please reply back by typing below. To post screenshot, tap on the 2nd icon located in bottom left corner of the comment box🍫🍬🍫
Hi and Welcome to the King Community
Thank you for the feedback. Which events are you play?
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unblocked me from candy crush
While watching an ad to get additional gold bars, after I won the race, the game restarted and I lost my earned gold bars and the watched gold bars. Very frustrating. This has happened twice in the last two wins. Why?
Why i cant purchase anything in candy crush
I saved up my gold bars to purchase 6 hours of unlimited lives and it is no longer giving me that option. What the heck?!!!
Would you please quit using the temu apps, every time I watch add it kicks me out. It's getting very frustrating to play. I'm not going to keep playing untill they stop. And if you choose to keep using the adds, I will delete the game. Thank you, theresa
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
