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The App is up to date. When you press start nothing happens.
Hi everyone 👋
Thank you all for your updates and patience 🙏
The issue with the new Daily Treat Machine was fixed for most mobile players after the latest update, so if you're still seeing problems on your phone or tablet, please double-check that your game is fully updated.
That said, we’re aware that some players using the Windows/PC version and a few Android users are still experiencing the issue where nothing happens after tapping "Start." The good news is that the studio is still actively working on this, and a fix will be rolled out as soon as possible to address those remaining cases.
Really appreciate you all flagging this!
We've had a problem with the Daily Treat Machine, and some players reported it froze when they claimed their reward. The clever people in our studio have solved it, so please update your game to get the fix on your device.How to update your game:
Sometimes things can break or not work in the Kingdom. But don’t worry, we’ll always do everything we can to fix any issue quickly, so you can get back to your game 💪
Thank you for your patience, and have fun playing 🤩
Still doesn't work, no update available
Daily treat machine is still not working. Ever since they changed the look. My game is fully updated and the day moves forward with no reward. Please fix it!
Still not working. Everything is up to date and updated but too bad..
اواجة نفس المشكلة ولا تزال عندي لا تظهر اي حل
It is still not working. It is very annoying that it pops up several times over and over and nothing happens.
It is still stuck on my Facebook. I play on my laptop. This is beyond frustrating!
No update for CC was shown yet, will keep checking. What about the Facebook version?
it is so frustrating and irritating
I have the same problem no treats delivered
It is after the weekend and my Daily Treat MAchine is still not working. Any progress on fixing it?
Hi and Welcome to the King Community
Thank you for the feedback, in the meantime Please check this step
If this not works Please https://soporto.king.com/ Support: Follow the steps mentioned above
Why is daily treat machine not opening when I press claim?
The Daily Treat Machine is still not working. How to I get it to give me a reward treat?
Thank you for the feedback, Please check this page for more Info Here
Nothing happens when I click on "START" on the Daily Treat Machine. How to I get it to give me a reward treat?
My Daily Treat Machine also doesn’t work, and never has
Lucky you, it hasn't been working for me for four days. The number keeps going, but when I tap start, nothing happens.
Mine is working nicely so far, got it on Friday 11th July. None of the boosters I have received so far have been timed which is great for me. Hoping if/when I get the UFO that's not timed as well.
Me too. The number changes every day, but it doesn't do anything.
Same problem here, and it's so annoying popping up all the time. The days are still clicking over but when I push claim- nothing.
My daily treat machine is delivering rewards just fine but the counter for the number of days just moves from 30 to 31 every day.
my ap is up to date and the daily treat machine has never worked
Same problem here - Treat Machine is still not working.
wrong game. Lol
Thanks for your updates!
We just wanted to double-check, are you referring to the Daily Treat Machine button being grayed out and not letting you collect rewards, or are you noticing something else not working right now?
That particular button issue was recently fixed, so if you're seeing a different kind of glitch (like the counter not updating properly or the machine not appearing at all), we’d love a bit more detail so we can pass it to the team.
If possible, feel free to let us know:
Appreciate the help as always 🙌
On my Android phone: the daily treat screen appears, I tick Begin and nothing happens for several seconds. Finally the little red cross appears and I tick that. Haven't received any treats for a couple of weeks. Game update is from 15 july. This happens every time I exit a level so it is most annoying.
I'm playing on a laptop
Laptop same story
The Daily Treat Machine is stuck
Thank you for the feedback. Please check this page for more Info Here
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks