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I accidentally deleted my account. So what can happen now?
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Thanks for getting back to us and providing your game ID 😃
This ID shows a new account but as @christinewupp mentioned, there is still a chance to get your old account back, but we need more information as to what happend.
However, if you want to continue with this new account, I can get Player Support to manually restore your progress if you let us know which level you where on before deleting your previous account.
Hope to hear back from you soon and thanks for the tag Christine 😉
Hello @shekhar1150 Don't give up. You may be able to get your account back. You did not answer all of @QueenB s questions though. If you know your username then perhaps you could try to contact Player Support on the link below and they might help you retrieve your account:
My username 15826519576
I miss my friend
Hi @shekhar1150 👋
Thanks for reaching out! Just to better understand your situation, can you confirm what exactly happened when you tried to delete your account?
In the game, tapping the “Delete Account” button doesn’t immediately remove your data. After that first tap, you should have seen a follow-up message asking you to confirm the deletion again. If you didn’t go through that second confirmation step, don’t worry, your account won’t be deleted and the process stops automatically 🙌
Could you let us know how far you got in that process? For example:
If you can still access the game, I also recommend making sure your progress is saved by connecting to a King or Facebook account if you haven’t already. That way your data stays safe.
Let us know and we’ll help you from there 😊
